Terms & Conditions

Written by us, not by a lawyer. These Terms are in force — they are the agreement between you and us — but they have not yet been reviewed by a qualified Indian advocate, and nothing here is legal advice to you. A review is booked before we take any payment. We would rather publish something honest and readable now, and have a lawyer sharpen it, than hide behind a document nobody can get through. If anything below reads as unfair, unclear or simply untrue about the product, tell us and we will fix it rather than argue about it.

The short version. MindSolv is cognitive entertainment and skills practice — games, drills and puzzles. It is not medicine, it does not diagnose anything, and it does not promise to make you smarter. Your scores are game scores; they cannot tell anyone which job suits you and they are not a hiring decision. You must be 18 or over. Gems are earned by playing and spent inside MindSolv — they are never money and never a prize. Everything is open to everyone right now while we finish setting up payments. If an organisation gave you a seat, it can see your report and you see the same document at the same time — section 11. If something is wrong, section 20 gets you a human. The numbered sections below are what actually binds us both.

1. Who this is between, and how you accept it

This agreement is between you and MindSolv. You accept it by ticking the acceptance box, creating an account, or using MindSolv. It includes our Privacy Policy and our Health & Safety notice, which form part of it. If you do not agree, do not use MindSolv.

We record which version you accepted and when. We may change these Terms; we date every version. If a change is material — new data, a new purpose, or a new party receiving your data — we ask you to accept again rather than assume you would have. Smaller edits are published and dated without dragging you back through a gate, because a gate that appears every week gets clicked through without reading, and then it has stopped meaning anything.

2. What MindSolv is

MindSolv is an online arcade of cognitive games, puzzle drills, story cases and progress reports, played in a browser. It exists for entertainment and recreational skills practice. You play a game, you get a score for it, and you can see how your own scores move over time.

3. What MindSolv is not — the section worth reading

MindSolv is not a medical or healthcare service. It does not diagnose, screen for, treat, prevent or measure any medical or psychological condition. Nothing it produces — no score, rating, percentile, report, profile or baseline comparison — is a clinical, psychological or diagnostic measurement of you. We do not use words like disorder, impairment or deficit about anybody's results, and you should not either.

If you are worried about your memory, attention or thinking, the answer is a doctor, not a score in a browser. Never delay or disregard professional advice because of anything you saw here.

We do not promise that MindSolv will improve you. Not your memory, intelligence, attention, exam results, work performance, or any other real-world ability. Practising a game makes you better at that game; how far that carries into the rest of your life is genuinely uncertain, and we are not going to pretend otherwise to sell a subscription. Where we mention published research, we are describing where a game's design came from — not promising what it will do to you.

4. What your scores can support, and what they cannot

Your MindSolv results are game scores. They describe how you did on that game, on that day, on that device, next to how you and other players have done on the same game. That is a real thing and it is worth something. It is also the whole of what it is.

Here is the limit, stated with a number rather than hedged, because vagueness here is how people get hurt. The best-evidenced predictors of how well somebody does a job — work samples, structured interviews — correlate with job performance at roughly r = 0.33. That is about a tenth of the difference between how well two people do the same job. Nine tenths is other things. A cognitive-training battery is not one of those best-evidenced predictors, and we do not claim ours performs like one.

So, plainly: no MindSolv score, report or profile can tell you which job suits you, whether you would be good at a role, or how you rank as a candidate. A MindSolv result is not a hiring decision and must never be used as one. No battery can do those things. If a vendor tells you theirs can, ask them for the validation study.

MindSolv has not been through the validation, adverse-impact and fairness testing that a genuine selection instrument needs, and we do not present it as one. We report what we measured; you draw your own conclusions.

5. You must be 18 or over

MindSolv is for adults. By accepting these Terms you confirm you are 18 or older. We do not knowingly create accounts for under-18s: India's Digital Personal Data Protection Act, 2023 requires verifiable parental consent for a child's data, and a minor cannot contract under the Indian Contract Act, 1872. A separate MindSolv Junior edition with a proper parental-consent flow is planned; until it exists, under-18 accounts are not permitted. If we learn an account belongs to a minor we suspend it and delete the personal data. We do not advertise to anyone, at any age.

6. Your account

Give us accurate information, keep your password to yourself, keep one account rather than several, and take responsibility for what happens under yours. We may refuse, suspend or close an account where these Terms are broken, where we find cheating or fraud, or where the law requires it. You can close your account yourself at any time from your Account page or through Support.

7. Open access right now — and what happens when it ends

At the moment everything in MindSolv is open to everyone — every arena, every case, every course — because payments are not switched on yet and a lock on something nobody can buy only costs people play. The window is a switch we flip deliberately, not a timer that fires on its own, so access will not disappear underneath you mid-session.

When it closes, this is exactly what happens. You keep your account, your history, your gems, your streak and your reports. Nothing is deleted, nothing is reset, no account is closed, and you are not charged — we hold no payment details for you and cannot take money without you entering them. What changes is only this: games outside the free two need a subscription from that point on, and until you start one you keep free access to those two and to everything you have already recorded. If we ever have to close accounts or delete data for a reason other than your own request, we will tell you first and give you time to export.

8. Free games, subscriptions and payment

Three games — PVT Blitz, Stroop Chaos and Lights Out — are free for life with a free account, so you can judge the product before paying for it. The planned price for everything else is ₹49 per month, inclusive of GST where it applies, in Indian rupees. Any amount shown in another currency is indicative only.

When paid plans go live: a subscription buys access for a period of time, and nothing else. It does not buy a score, a rank, a result, an outcome or an improvement. Subscriptions renew each period until you cancel; you can cancel at any time from your Account, and it takes effect at the end of the period you have already paid for. We may change prices or what a plan contains going forward, with notice — never retrospectively. Checkout is not open yet, so GST invoices for Premium payments are not currently available. When paid plans go live, card details will never reach our servers; our payment partner will handle them under its own terms. Promotional codes are discretionary, may be withdrawn if abused, and have no cash value.

Games, features, difficulty, rankings and rewards change over time. We add things and we retire things, and no single game or feature is guaranteed to exist for the life of your subscription. Please do not spend money on MindSolv that you would not comfortably spend on entertainment.

MindSolv is not an investment, a financial product, a game of chance or a way to earn. Nothing you pay us can grow, be withdrawn, be cashed out or be traded. There is no wagering, no betting, and no prize of monetary value anywhere in the product.

9. Refunds

Because three full games are free for life, and because everything is open to everyone during the current window, you can evaluate MindSolv properly before paying anything. On that basis payments are final and non-refundable, to the extent the law allows.

That is not the whole answer, though. A duplicate charge, a billing error, or a charge for something you never got is our mistake and we will fix it — raise it through Support or with the Grievance Officer in section 20 and a person, not a system, will decide it. Where the law where you live gives you a refund or cancellation right that cannot be signed away, that right wins over this section.

10. Gems — a closed loop, never money

Gems are earned by playing MindSolv and spent inside MindSolv, on cosmetics and streak protection. That loop is closed at both ends, and it is closed on purpose.

Gems are not money and never become money. You cannot buy them with money, sell them, transfer them, trade them, exchange them for goods, cash them out, or redeem them for anything outside MindSolv. They are not a prize, not winnings, and not a stake in anything. They have no monetary value at any time, including when your account closes, at which point they simply end.

The same goes for cosmetics, streak freezes, badges and any other virtual item: they are licensed content, not property, and we may rebalance, change or retire them. A subscription is an access fee, not a wager. No outcome in MindSolv creates any expectation of monetary gain — including for the purposes of India's Promotion and Regulation of Online Gaming Act, 2025. We say this at length because the distinction is the legal difference between what we are and something we are not, and it should not depend on a reader's charity.

11. If an organisation asked you to be here

Organisations can buy MindSolv seats for their own people. An employer, a prospective employer or another organisation may ask you to take a drill on a seat it issues you. If you do, this is the bargain, and you are told all of it before you start anything:

• The organisation can see the results and the report from drills you take on its seat.
• You see exactly the same document, at the same time. There is no manager's edition of a report, and we will not build one.
• It sees nothing from before you joined that organisation's account or after you leave it, nothing you type anywhere in the product, nothing about how you played moment to moment, and nothing health-related.
• You are given a separate Employee Notice first, naming the organisation and the single purpose it chose for running this. That purpose is stamped on every report and cannot quietly change into a different one.
• The organisation warrants to us, in its own contract, that a MindSolv result will never be the sole basis for any decision about your hiring, promotion, pay, rating, discipline or exit. Section 4 is why that clause exists.

Those seats run under a separate corporate agreement between us and the organisation. It is not part of these Terms, it does not apply to you as an individual, and it cannot take away anything we promise you here or in the Employee Notice — if they ever conflict, the document written for the person wins, and we will tell the organisation that is what happened.

Your personal account is a separate thing and stays separate. No employer can see it. Nobody can attach you to an organisation without you claiming a key yourself. If you never do, nothing in this section touches you and nothing about your account changes.

12. Your data

The detail is in our Privacy Policy, which forms part of these Terms. In short: India's Digital Personal Data Protection Act, 2023 is the law we work to. We tell you what we collect before we collect it, we use it only for the purpose we told you, we ask for your consent where consent is the basis, and you can get a copy of your data or have it deleted from your Account page or by writing to the Grievance Officer. We do not sell your data and we do not advertise to you.

MindSolv is built and operated for people in India. If you use it from somewhere else you do so on your own initiative, and nothing in these Terms removes a right your local law makes non-waivable — that includes data-protection rights in the EU or the UK.

13. Fair play

Do not cheat, exploit bugs, run bots or scripts, manipulate scores, ratings, leaderboards, referrals or rewards, overload or interfere with the service, attempt access you have no right to, harass anyone, impersonate anyone, or use an offensive name. We may investigate, reset a score, withhold a reward, or suspend or close an account for any of it, and we report unlawful conduct to the authorities. Scores and progress may also be adjusted to correct genuine errors or to rebalance a game.

14. Health and safety

Some games use flashing, rapid colour changes and fast motion. A small number of people can have a seizure or feel unwell in response to those, including people with no history of it. If you feel dizzy or disoriented, your vision changes, or you notice twitching, stop immediately and see a doctor.

Play involves fast inputs and sustained attention. Take breaks, play somewhere safe — never while driving or doing anything hazardous — and decide for yourself whether playing suits you. The full guidance, including strain and fatigue, is in our Health & Safety notice, which forms part of these Terms.

Adaptation preferences. We may ask, entirely optionally, whether you would like the games adapted — calmer pacing, less flashing, colourblind-safe palettes, bigger targets. Answering is voluntary, always skippable, and never a condition of using MindSolv. Your answer changes only how the games look and feel. It is not a medical record, we do not verify it, we do not diagnose anything from it, we do not share or sell it, and we make no judgement about you from it. You can change or delete it on its own at any time from your Account, and you can withdraw that consent without withdrawing from these Terms.

15. Microphone and camera — optional, per activity, never recorded

A few activities can use your microphone so you can answer out loud — a word-fluency round, a naming round, a read-aloud passage. Every one of them also has a full typed or tapped alternative, and you can complete the entire product, with every score and reward, without ever turning a microphone on.

Permission is asked at the moment an activity needs it, never at signup and never in the background, and the microphone is released the instant the activity ends. We do not record you. We do not store, upload or keep any audio. We do not create a voiceprint or any other biometric identifier, and we never use your voice to identify you. Only the recognised words — text — are scored, and they are discarded when the round ends. Recognition may be performed by your browser or operating system; where it is, that step is governed by your browser or device vendor's terms rather than ours, and audio may leave your device to reach them. We tell you before you enable a spoken activity. If you would rather not, the typed version is not a lesser one.

No current activity uses your camera. If one ever does, the same rules apply: permission per activity, released straight afterwards, nothing stored or transmitted by us, no facial recognition, no biometric identifier, and a full alternative. We do not infer emotion, mood, personality or health from your voice or your face, in any circumstance. That is a permanent product rule, not a setting. You can revoke permission at any moment, mid-activity or after, with no loss of access, score or history.

16. What we own, and what you may do with it

We give you a personal, non-exclusive, non-transferable, revocable licence to use MindSolv for your own private, non-commercial entertainment. The games, cases, drills, text, artwork, audio, code, scoring systems, trademarks and data compilations are ours or licensed to us. Do not copy, sell, scrape, data-mine, reverse-engineer, decompile, frame, build derivative works from, or run automated systems over any part of MindSolv — including using it to train an AI model — except where the law says you may anyway. If you send us feedback we may use it freely. Anything you share through MindSolv, like a score card or a display name, you let us use for running and promoting the service.

17. What we do not promise

MindSolv is provided as it is. We do not promise it will be uninterrupted, error-free or always available, and we may change, suspend, rebalance or retire any feature, game, score, rating or the whole service. Backups and continuity are on a commercially reasonable basis. To the extent the law allows, we give no warranties beyond those the law will not let us exclude — including no warranty that any score or piece of analytics is accurate or meaningful for any particular purpose of yours.

Sign-in through Google, payments through our payment partner, and our hosting and analytics providers are third-party services under their own terms; we are not responsible for what they do or fail to do. Links to other sites are for convenience, not endorsement.

18. What we owe you if something goes wrong

To the fullest extent the law allows: we are not liable for indirect, incidental, special or consequential loss, for lost profits, lost data or lost goodwill, or for personal outcomes of any kind — exam, academic, professional or cognitive. Our total liability for everything connected to MindSolv is limited to the greater of what you paid us in the six months before the claim, or ₹500.

Nothing here excludes liability that cannot be excluded — fraud, or death or personal injury caused by our negligence — and nothing takes away consumer rights that Indian law makes non-waivable, including under the Consumer Protection Act, 2019. You will cover us for claims that come out of your breaking these Terms, breaking the law, or misusing MindSolv, except where the fault is ours.

19. Ending it

You can stop using MindSolv and delete your account at any time. We may suspend or end your access for a breach of these Terms, where the law requires it, or if we discontinue the service. When it ends, your licence ends and virtual items end with it. The sections that are meant to outlive the agreement — what we own, the limits in sections 17 and 18, your indemnity, and section 20 — carry on.

20. Where the law sits, and how to tell us something is wrong

These Terms are governed by the laws of India, and the courts at Hyderabad, Telangana have jurisdiction — without taking away your right as an Indian consumer to go to a consumer forum under the Consumer Protection Act, 2019.

Before any of that, please talk to us. We would far rather fix a problem than argue about one. If a charge, your data, your account, something you saw, or a decision we made is wrong or unfair, raise it and a person will answer you.

Tell us your registered email, what happened, when, and what outcome you want. Nothing in this section takes away your right to go to a consumer forum, a court, or the Data Protection Board of India — it exists so that you almost never need to. Payment complaints are also covered by our payment partner's own grievance process.

21. Small print

Headings are for finding things and do not change meaning. "Including" means "including without limitation". If the plain-language summary at the top and a numbered section disagree, the numbered section wins. If any provision turns out to be unenforceable it is narrowed to the minimum that works and the rest stands. Not enforcing something once is not giving it up. You cannot transfer this agreement; we can transfer it to whoever takes over the business. These Terms, the Privacy Policy and the Health & Safety notice are the whole agreement about MindSolv. We are not liable for delays caused by things genuinely outside our control — outages, disasters, government action, the internet failing. These Terms are published in English, and the English version governs.

Questions about these Terms? Use Support or the Grievance Officer above — a human reads every escalation. Related documents: Privacy Policy · Health & Safety.